At ATC Tea, we are committed to delivering your favorite blends quickly, safely, and efficiently. This Shipping Policy outlines how we handle orders, delivery timelines, shipping fees, and more.
Order Processing Time
- All orders are processed within 1–2 business days (excluding Sundays and public holidays).
- Orders placed after 5 PM IST will be processed the next business day.
- Once your order is processed and dispatched, you will receive a tracking number via email or SMS.
Shipping within India
- We ship to all major cities and towns across India using reliable courier partners.
- Estimated delivery time: 3–7 business days depending on location.
🌍 International Shipping
- Currently, international shipping is available on request for bulk or B2B orders.
- Please contact us at info@atctea.in for export or global inquiries.
📦 Order Tracking
Once dispatched, you will receive a tracking link to follow your shipment. You can also contact our customer service if you need assistance with tracking.
📌 Delivery Delays
While we strive to ensure on-time delivery, delays may occur due to:
- Unexpected courier issues
- Weather disruptions
- Regional lockdowns or holidays
We appreciate your patience and will support you throughout the process.
🛑 Incorrect Address or Failed Delivery
- Please ensure that the shipping address and contact details are entered correctly.
- ATC Tea is not liable for delivery failures due to incorrect or incomplete addresses.
In case of a return due to failed delivery, we can re-ship the order after confirming the corrected address (additional shipping charges may apply).
📩 Contact Us
For questions regarding your shipment or urgent delivery needs, please reach out:
